Features on Pitstop

POS & Payments

Tue, 21 Jul 2026 00:00:00 +0800

Paper books and generic cash registers make it easy for a sale to slip through unrecorded, and for cash to go missing between the counter and the bank. When the numbers don’t add up at the end of the day, you have no way to trace where it went.

Accounting

Wed, 22 Jul 2026 00:00:00 +0800

Your POS already knows every sale that happens at the counter. The books usually live somewhere else: a spreadsheet, the accountant’s office, or nowhere at all. So at month-end someone sits down and pieces them together, re-keying invoices and receipts the system already had.

WhatsApp Invoicing

Tue, 21 Jul 2026 00:00:00 +0800

A paper receipt is gone the moment a customer drives off. Weeks later a question comes up about what was done, what it cost, or whether a part is still under warranty, and nobody kept the record. The argument lands on you.

Loyalty & Retention

Tue, 21 Jul 2026 00:00:00 +0800

Getting a customer through the door the first time is the expensive part. The money is in the second visit, and the tenth. But a busy counter has no time to run a punch-card scheme by hand or remember who is due for a service, so customers slip away and you pay to win them back.

Vehicle Inspections

Tue, 21 Jul 2026 00:00:00 +0800

A quote a customer can’t see behind is a quote they second-guess. When the only evidence for worn pads or swirl marks is your word, approvals stall and trust erodes, especially on bigger repairs, detailing, and PPF jobs.

Quotations

Tue, 21 Jul 2026 00:00:00 +0800

A quote scribbled on paper or fired off in a WhatsApp chat leaves nothing behind, and when the customer says yes, someone has to type the whole thing out again as an invoice. That is slow, easy to get wrong, and it can cost you the job while the customer is still deciding.

Online Booking

Tue, 21 Jul 2026 00:00:00 +0800

Every phone call answered mid-job pulls someone off the work. When the only way to book is to call during opening hours, the appointments you miss are the ones that never ring back.

Parts Inventory

Tue, 21 Jul 2026 00:00:00 +0800

You do not think about the storeroom until it lets you down: a customer waiting on a part the shelf was supposed to have, or a year-end count that comes up short with nobody able to say where it went. A spreadsheet you update when you remember is really just a guess, and memory is worse.

LHDN E-Invoice

Tue, 21 Jul 2026 00:00:00 +0800

Malaysia’s LHDN mandate put e-Invoice on every workshop, car wash and tyre shop, whether or not you have anyone free to deal with it. You now have to issue an e-Invoice to any customer who asks, and file a consolidated one to MyInvois for everyone who doesn’t, month after month. For a counter already flat out with walk-ins, that is exactly the kind of admin that piles up until it turns into a problem.

Integrated Payments

Wed, 22 Jul 2026 00:00:00 +0800

A card terminal parked beside the till is its own little island. Staff ring up the job in one place, then turn to the machine and key the amount in a second time, and at closing somebody has to make two sets of numbers agree. Every one of those handoffs is a chance for the total to drift.