Features

Customer invoicing

WhatsApp Invoicing

A paper receipt is gone the moment a customer drives off. Weeks later a question comes up about what was done, what it cost, or whether a part is still under warranty, and nobody kept the record. The argument lands on you.

A branded invoice page

A branded invoice page

When you close a sale, Pitstop turns the bill into a proper invoice page with your shop’s name and logo on top. One tap on the customer’s phone opens it, and everything is laid out clearly: each service, each part, the price beside it, and the total at the bottom. It reads like a real invoice from your shop, not a plain text message.
  • Your shop name and logo on every invoice
  • Every service, part, and price itemised in one list
  • Opens with a single tap, nothing to download

Delivered where customers already are

The invoice goes straight to WhatsApp, the app your customer already opens throughout the day. There is nothing to print and hand over, nothing for them to file at home. The bill simply arrives in a chat they will see, so it does not end up crumpled in the glovebox or lost somewhere on the drive home.
  • Sent to WhatsApp, not printed on paper
  • Lands in a chat the customer actually checks
  • Nothing for your counter to print or hand out

A permanent record for both sides

The invoice does not disappear after it is sent. It stays saved on your side in Pitstop and on the customer’s side in WhatsApp, so either of you can pull it up months later. When someone asks what was done or whether a part is still under warranty, the answer is right there in black and white instead of down to memory.
  • Every invoice stored in Pitstop for you to look back on
  • Customer keeps their own copy in WhatsApp
  • Settles warranty questions and disputes with the actual record

Find and re-contact customers

Because every invoice is tied to a customer, Pitstop builds a record of who has come through your shop. You can search past customers by name, plate number, or vehicle and pull up their history in seconds. From that same place you can message them again, whether it is a service reminder or a promotion, without digging through old chats or notebooks.
  • Search past customers by name, plate, or vehicle
  • See what each customer bought and when
  • Reach them again with reminders or promotions from one place

More on loyalty and reminders

Every invoice does double duty

Sending the bill over WhatsApp is more than a tidier receipt. The same invoice becomes a record you both keep and a way back to that customer whenever you need to reach them, all inside the one app they already open every day. The bill goes to the channel your customers already live in, and it keeps working long after they drive off.
  • One send gives you a receipt, a record, and a way back to the customer
  • Everything lives in the app your customers already use
  • Nothing extra to print, file, or chase down later
With Pitstop, I have the comfort of knowing that I have the ability to re-connect with anyone who has ever visited my outlet before. I can search for my customers based on name, license plate, vehicle type and also purchase behaviour and send them reminders and promotional materials through SMS Blast or WhatsApp – all from a single platform.

Send your next invoice over WhatsApp

30-day money-back trial*

* Refunds cover your first month's subscription, plus hardware returned in acceptable condition.